Returns, credits & exchanges
Let’s make it right.
Start a return, credit, or exchange authorization request using Nalpac’s existing support form.
Start an authorization request
Open in a new tabA straightforward next step
Here’s how it works.
- 01
Review the policy
Check the requirements and reporting deadlines for your type of claim.
- 02
Tell us what happened
Complete the authorization form with the details and supporting information requested.
- 03
Follow the team’s instructions
Wait for authorization and return instructions before sending merchandise.